Healthcare BPO company

How can our healthcare business process outsourcing services assist you?

With a team of subject matter experts, we enable you to prioritize all operations within your healthcare facility and register 100% process efficiency with the following solutions:

• Medical data entry services

  Our data entry professionals help you digitize and organize your medical data stored across diverse sources. We meticulously input healthcare data like patients' demographics, prescriptions, billing data, lab results, etc. into your electronic system or a centralized database, with complete accuracy and within a quick turnaround time.

• Medical records indexing

  As healthcare organizations deal with large amounts of data, our team organizes and categorizes them to make them easily accessible and retrievable. Regardless of your database size, our healthcare BPO company can make your data well-organized and arrange it as per your unique needs, to support other healthcare functions.

• Medical billing & coding services

  As a part of our BPO medical billing and revenue cycle management services, our experts assign specialized medical codes to medical diagnoses, procedures, services, and supplies provided to patients. We ensure accurate assigning of CPT and ICD-9 codes and further perform data matching and verification to ensure 100% accurate coding for efficient claims processing.

• Medical invoice processing service

  As a healthcare provider, you receive invoices from various suppliers & vendors. For prompt and efficient processing of payments, we offer invoice processing services which involve accurately capturing details from invoices, matching them with their corresponding service records, and entering details in the accounts payable system.

• Insurance claim processing

  With our healthcare business process outsourcing services, we accurately capture medical claims data from several records and enter it into your system or preferred locations. We further submit the claims to the payers & follow up on the status of the claims, enabling timely processing for payments and reimbursements.

• Claims denial management

  Denied medical claims can be frustrating and may disturb the entire revenue cycle. Hence, our team carefully analyzes the cause of your claim denials, takes corrective measures (incomplete details, incorrect/invalid information, coding errors, etc.), and re-submit the claims to address denials and ensure quick payments.

• Data processing & management

  To help you effectively deal with large-volume healthcare data, we offer data processing and management services that involve manipulating the late in your desired format for easy interpretation. Furthermore, we cleanse, enrich, and standardize your medical data to provide you with complete, accurate, and updated data at all times.

• Charge entry services

  As experts in business process outsourcing in healthcare, our team seamlessly handles all your charge entry needs to optimize your billing cycle. We accurately capture and enter charges for every patient service, procedure, and treatment in your system using proper medical codes to maximize clean claim submissions. If needed, we further submit them to their respective payors for billing.

• Payment posting

  As a part of our healthcare BPO services, we offer payment posting services that involve accurately logging payments into medical billing software that helps you get a complete track of your finances. Our experts ensure that the payment received data is entered and updated from insurance companies as well as from the patients.

• Healthcare data research & collection

  We have a team of skilled data researchers who can assist healthcare research companies, healthcare providers, researchers, etc. in finding relevant information and capturing data from diverse web sources- surveys, medical records, EHRs, etc. through data scraping techniques (using APIs and scripts).