Shopping Cart Data Entry Services, E-commerce Catalog Product Update and Order Processing Service

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Shopping Cart Data Entry, Product Update and Order Processing Service for e-commerce store based in US.

About the Client

The client is an online e-commerce children’s boutique offering a huge variety of baby products and accessories under various brands and categories. Through their interactively designed websites they focus on different target audiences. They have thousands of product offerings under various categories and several brands.

Their e-commerce web portals are based on the OS Commerce and Yahoo Store, they have several products listings on Amazon as well. Other than their own products, client’s websites host products from other suppliers too. These suppliers have collaborated with them in order to augment their sale while saving on the cost incurred in running and maintaining an individual website. The client stocks the products of some of these collaborators in its warehouse.

Hence buyers can read product descriptions, view pictures, compare prices and make their purchases from a large pool of products available at one place.

The Challenge

The client had been handling all facets of its business including sales and marketing, order management, product warehousing, finance management, technical support, product distribution, and customer services on its own. The whole process from uploading product listings to recording the shipped deliveries was getting complicated.

Managing the entire process consumed most of their time, they were finding it difficult to focus on business expansion. On the other end, when they would get involved in development activities more, the processes would get affected in terms of delays in order processing which further led to cancellation and business loss.

This whole situation was reflecting huge deficits in the financial wellbeing of the company.

They needed a partner who could not only manage wide-ranging e-catalogs on different administrative interfaces but completely handle the order management process as well.

The Solution:

The client wanted us to implement a fast-paced and error-proof system to expedite the process of e-commerce shopping cart maintenance and order processing. For last 2 years, the catalog processing division of Data-Entry-India has been providing them:

Catalog Product Data Entry & Maintenance
Order Processing
Blog linking from word press to facebook

Catalogue Product Data Entry & Maintenance

This included products and the related information like product name/titles, brands/MFGs, SKUs, description, colors, categories, shipping details, availability status, price etc. to be updated on the their online stores.

Since same information about the products had to be represented differently for different e-commerce platform i.e. for Yahoo! Store, OS Commerce and Amazon; our catalog processing specialists thoroughly understood the products, their categories and sub-categories coming from different vendors and brands.

We carried out shopping cart data entry, Yahoo Store Product Upload, Amazon Product Listing, OS Commerce Data Entry work for them.

As images play a crucial role in online stores, we also help them with

Image correction, manipulation, enhancement and retouching
Image cropping and re-sizing
Adding watermarks/signatures, border etc.
Enhancing colors

The whole process is done by establishing remote connectivity with the client’s server; the robust infrastructure with Data-Entry-India plays a vital role in this.

Order Processing

We have been firmly handling trading on our client’s behalf. We have our 5 resources working full time on this project. They thoroughly understood the intricacies of the client’s business to perform for the higher levels of productivity. It includes:

Purchase order management
Customer database management
Wire transfers
Liaisoning with client and the end buyer (placing follow-up calls, resolving various issues)
Order fulfillment and status checks (keying the order status)
E-mailer management etc.

Blog linking from word press to facebook

Our application development team developed an exclusive plug-in to automate linking from work press to facebook for the client.

Business Benefits

Structured view across the supply chain and stock room for accurate inventory status
Increased sales opportunities with up-to-date product information and an efficient order processing system to support
In-depth process reviews and analysis to eliminate unnecessary touches
Efficient process in place to help the client concentrate on its core business

End-To-End Solutions

We have the ability to tailor our services to promote operational efficiencies of our clients. Our 24×7 operations ensure faster turnarounds. We offer Free Sample/Trials for our first time clients. We give heavy discounts in case of voluminous work or when the client avails dedicated team for their projects.

Besides data entry for OS Commerce, Yahoo Store and Amazon, we can efficiently handle CRE Loaded, 3dcart, Monster Commerce, Volusion, AspDotNetStoreFront, Prostores, Zen Cart, NetSuite, X-Cart, eBay or any custom built e-commerce portal.

The web designing and development division of Data-Entry-India provides ASP/.NET/MS-SQL and PHP/MySQL programming services.

Get in touch with our sales team for your specific requirements at info@data-entry-india.com. We guarantee we have already handled projects similar to your requirements.